Delivery Lead Time for all orders:
Main City Centers: 2-3 Working Days Bangkok, Pattaya, Phuket, Hua Hin, Chiang Mai.
Outside of Main City: 3-7 Days
Delivery time depends on Delivery Location. Please contact our customer service for more information.
Returns will only be accepted if the product was not as ordered and/or damaged or faulty.
Refunds of faulty product: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If you believe your drink is faulty, please read this page first to evaluate.
To be eligible for a return, your item must be shipped back to us for testing. You’ll also need the receipt/order number or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.